Retailers of every size — from single boutiques to chains to big-box outlets — know that you get few second chances. Customers are discriminating and fickle, and appearances count for a lot. The perception of a clean, orderly store reflects well on your merchandise. But a stained carpet, dull floor or dirty window sends the wrong signal. The customer can change her mind and never return.
With MOM in your store, customer perception supports your brand and pricing. A well-maintained store also costs less to run, as regular floor maintenance can delay costly replacements. We change light bulbs or tubes and manage all consumables. So while we’re busy maintaining a pristine showcase for your merchandise, you have more time for the customer.
MOM has the experience and scope to support your retail success. We partner with your manager to provide services tailored to the individual store. Plus, you have an edge in MOM personnel — all certified via our 12-course training program. You can expect professional, uniformed staff you can trust with merchandise and with your reputation — from shop window to fitting rooms.