The automotive sector is fiercely competitive — between brands and even between dealerships. Customers’ first impressions can colour the overall experience and impact revenues. From curbside to your front doors, from showroom to sales offices to service lounge and service bays, every detail and impression counts towards retaining the customer’s interest and driving sales and service.
We understand your business. You need perfectly waxed, buffed and polished showroom floors to showcase product and reflect on your business. At the same time, we also understand the hazards of oil spills in your service centre and are familiar with unionized environments. You need turn-on-a-dime responsiveness, such as next-day window cleaning, carpet cleaning and janitorial services, for seasonal sales events.
MOM has deep experience in the retail automotive sector. This means you don’t have to manage MOM. It all happens quietly, efficiently and with minimal intervention from you. We’re big enough to leverage economies of scale and deploy proprietary software to manage inspections and work processes. In your competitive market, the customer experience begins with the first impression. Ensure it’s not their last.